| About Targus |
| Job Openings | Order Processing Specialist
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Order Processing Specialist
Department: Sales Operations
Reports To: Manager, Sales Operations
Subordinates: None
FLSA: Exempt
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Principle Roles and Responsibilities
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- Accurately process orders/credits from customers in timely manner
- Edits orders for pricing and other order details
- May check inventory availability
- May be assigned to enter Sample Requests from Targus sales reps.
- May be assigned to administer and enter employee purchase requests
- Strong ability to prioritize daily tasks
- Strong multi-tasking skills required
- Effectively communicate with customers verbally and/or written in a professional manner
- Ability to communicate with other departments within Targus effectively to solve customer satisfaction issues.
- Strong problem-solving skills required
- Develop good working relationships with customers, rep firms and sales reps
- Work closely with sales team where needed to understand customer's needs and to ensure all requirements are met
- Manage list of customers assigned effectively
- Ability to generate reports as required by sales/customers
- May be assigned other general office tasks, including relief of receptionist.
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Job Specifications
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- Strong knowledge of Baan a plus
- Good knowledge of computer industry including customers and competitors
- Good written and verbal English communication skills
- Good basic skills: voice and email and personal time management
- Good Microsoft Word and Excel skills
- Type 40wpm or better
- EDI knowledge, a plus
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Technical Competence
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- Excel
- Word
- Outlook
- Any other experience is a plus
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Education and/or Experience
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- Requires a high school diploma
- Prefer Bachelor's degree (preferred, but not required)
- Requires a minimum of two years customer service and data entry experience
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Disclaimer:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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Only candidates who possess all of the required skills will be considered. Email (recruitproject@aol.com) Please specify job title of interest in subject line. Applications accepted for current openings only. No phone calls or agencies please. Targus provides a drug free workplace. EOE M/F/D/V
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